Very often we get new clients that come to us from using another remote backup/cloud backup service. After presenting our unique service preposition we ask -who recommended us? And also why do you want to leave your current provider?  We know that usually clients will not switch to a new provider unless there is a special reason.

Well the number one answer that we get is failing to restore some or all of the data (the second reason is that restores took too long)  And unfortunately all of them found out after the data was lost and then it was too late.  We have heard a stories of people who lost QuickBooks files with their entire accounting records or a person that couldn’t restore his server and is struggling to stay in business.  In some cases we know that some of the companies refund the money but no amount of a refund can help restore data that took years of hard work to create.

In all areas of life it is important to learn from other people’s experience.  The phrase “you get what you pay for” is important to remember when you buy any low cost product/service, especially when the asset you are looking to protect is truly invaluable.

Some of the data backup solutions/providers on the market provide a 20% backup/restore solution. They are made to cover only certain scenarios of data loss! How you know? Do some research, run some disaster recovery scenarios and restore masses of different types of data from different types of applications at different times, and ask lot’s of “what if” questions.  What if I need to restore an important email from 2 years ago?  What if I need to restore 200 GB right away? And how fast can you restore it?  Can you restore a deleted document from 3 years ago?  How can I make sure 100% that I will be able to retrieve my SQL data base or any backup data successfully?  Remember, that the purpose of backup is all about the restore!