Email has become the lifeblood of the modern business. E-mail is a powerful communication tool and must be protected as part of your backup strategy.
As dependence on email and its use have grown, so has the governmental and legal scrutiny regarding email. Email is now just as admissible in court, and just as critical for any business to maintain, as are its paper-based records.
However, e-mail has been proven to be a very insecure means of communication. This causes great concern when an e-mail message contains confidential information, such as PHI. When used recklessly it can open the provider up to several potential legal and ethical dilemmas.
Ask yourself if a client/patient makes a claim and you need to refer to a written email record from two years ego, can you find this email?
Lost email is a very common occurrence, with companies struggling each day to restore key messages, attached files, and entire correspondence threads. Hours are spent performing restores and searching for the right email messages.
Having the ability to quickly and easily retrieve email records in your original format is essential for any business. It also gives companies a competitive edge in customer satisfaction and employee effectiveness.
Management needs to be assured that their correspondence is safe and easily retrieved. You need to make sure that your business email is available regardless of the failure of any system and right now is the right time to take care of it.
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