Rule 1.15 of the New York Rules

The current New York Rules of Professional Conduct require licensed New York Attorneys to keep most client records for a Minimum of Seven Years after the date of the events of record. Most of these files may be maintained in electronic form.

 What’s the risk? 

  • “A lawyer who does not maintain and keep the accounts and records as specified in and required by this rule, or who does not produce any such records pursuant to this rule shall be deemed in violation of these rules and shall be subject to disciplinary proceedings.” [Rule 1.15] 
  • The records required to be maintained by the rule must be made available and produced in response to a request from the appropriate disciplinary committee or Appellate Division. 
  • Market Risk: Client may ask for documents or you may be required to produce documents in connection with client litigation.  You may be seen as sloppy, unreliable, unprofessional or worse…uninformed or out of date with regards to technology if you cannot produce them in a timely fashion. 

General Rules:

“Client Property” Must be returned to the client or maintained indefinitely:

 A: What is Client Property?

 1. “That which the client has entrusted to the attorney, such as original  documents, photographs and things.“

2. “that which has been created or obtained by the attorney as part of the undertaking and for which the client retained the attorney.” Such as original wills, trusts, deeds and executed contracts.

 How to Maintain Your Data Properly to avoid becoming a Statistic?

 The Best Approach:

 Make a copy or scan an electronic copy of any of these types of    materials and then return the original to the client.

If You Choose to Keep Original Documents For Your Client:

- You must safeguard that property; keep it in a locked office, in a safe box …

- Files with client property must be properly segregated so that they are not destroyed as you will need to maintain them indefinitely.

 Everything else (non-client property) must be maintained for seven (7) years after the representation has ended. 

Except

- Criminal case files must be maintained for the life of the defendant.

- To the extent that your file contains information that your client is required to maintain pursuant to state or federal law you must also maintain that file for as long as required by that state or federal law which is applicable to your client. 

OSHA requires medical records pertaining to employees exposure to toxic substances be retained for the duration of the employment plus 30 years. If you were involved in an OSHA litigation and you have that information in the file you may be required to keep it for over 30 years!

 Stay tuned for Part 2 to be continued in our next post…

No matter what the cause, catastrophic data loss happens to the best of us, but if you have a good backup strategy in place you can recover from even the worst data loss.    In today’s world business data is stored in digital format and losing data can wreck havoc on any type of business.

Let’s imagine for a moment that your company’s server crashes and you have no backup and recovery system to recover from. In reality, your employees cannot work without access to their computer files; your clients are told that your business is not operating “temporarily” so you can’t provide your service or merchandise on time, you have no proven record of how much your clients owe you and what you owe to your suppliers, your business is shut down and even if you have all your server records organized in hard copy you will not able to run your business!

 IT professionals have their own cost to come out and assess the server damage (whether the technician is available to show up immediately is another story). If you find out that most of your data cannot be recovered it might cost you a couple thousand dollars to buy new hardware but your unique business data is gone forever and there is no amount of money that you can pay to retrieve your business records.

If this sounds like a nightmare, it is and it happens everyday.

 One business owner describes the trauma of a data loss disaster:

 “I spent the week generating new brochures and fliers for my catering business. On Friday, I shut down my machines as usual. But on Monday morning, nothing would turn on. I checked all of the plugs, unplugged all of the connections and re-connected them, but still, nothing happened. Then I knew I was in trouble. My worst nightmare came true. I always had it on my to-do list to do a backup, but I never did. As a result, I lost pretty much all of my data. Thirteen years of work was completely wiped out. Now I tell everyone: don’t say it won’t happen to you, because it will!”

 Your company’s data is its asset, its value. Take a few minutes today to think about your data backup strategy, but most importantly act before a disaster happens! Not after!

Very often we get new clients that come to us from using another remote backup/cloud backup service. After presenting our unique service preposition we ask -who recommended us? And also why do you want to leave your current provider?  We know that usually clients will not switch to a new provider unless there is a special reason.

Well the number one answer that we get is failing to restore some or all of the data (the second reason is that restores took too long)  And unfortunately all of them found out after the data was lost and then it was too late.  We have heard a stories of people who lost QuickBooks files with their entire accounting records or a person that couldn’t restore his server and is struggling to stay in business.  In some cases we know that some of the companies refund the money but no amount of a refund can help restore data that took years of hard work to create.

In all areas of life it is important to learn from other people’s experience.  The phrase “you get what you pay for” is important to remember when you buy any low cost product/service, especially when the asset you are looking to protect is truly invaluable.

Some of the data backup solutions/providers on the market provide a 20% backup/restore solution. They are made to cover only certain scenarios of data loss! How you know? Do some research, run some disaster recovery scenarios and restore masses of different types of data from different types of applications at different times, and ask lot’s of “what if” questions.  What if I need to restore an important email from 2 years ago?  What if I need to restore 200 GB right away? And how fast can you restore it?  Can you restore a deleted document from 3 years ago?  How can I make sure 100% that I will be able to retrieve my SQL data base or any backup data successfully?  Remember, that the purpose of backup is all about the restore!

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