No matter what the cause, catastrophic data loss happens to the best of us, but if you have a good backup strategy in place you can recover from even the worst data loss.    In today’s world business data is stored in digital format and losing data can wreck havoc on any type of business.

Let’s imagine for a moment that your company’s server crashes and you have no backup and recovery system to recover from. In reality, your employees cannot work without access to their computer files; your clients are told that your business is not operating “temporarily” so you can’t provide your service or merchandise on time, you have no proven record of how much your clients owe you and what you owe to your suppliers, your business is shut down and even if you have all your server records organized in hard copy you will not able to run your business!

 IT professionals have their own cost to come out and assess the server damage (whether the technician is available to show up immediately is another story). If you find out that most of your data cannot be recovered it might cost you a couple thousand dollars to buy new hardware but your unique business data is gone forever and there is no amount of money that you can pay to retrieve your business records.

If this sounds like a nightmare, it is and it happens everyday.

 One business owner describes the trauma of a data loss disaster:

 “I spent the week generating new brochures and fliers for my catering business. On Friday, I shut down my machines as usual. But on Monday morning, nothing would turn on. I checked all of the plugs, unplugged all of the connections and re-connected them, but still, nothing happened. Then I knew I was in trouble. My worst nightmare came true. I always had it on my to-do list to do a backup, but I never did. As a result, I lost pretty much all of my data. Thirteen years of work was completely wiped out. Now I tell everyone: don’t say it won’t happen to you, because it will!”

 Your company’s data is its asset, its value. Take a few minutes today to think about your data backup strategy, but most importantly act before a disaster happens! Not after!

Have you ever held on the phone line waiting indefinitely for an answer to a customer support issue and felt your blood pressure rising every second? Everyone knows that if you have a highly reliable product then you shouldn’t need to resolve issues through customer support in the first place. But on those rare occasions that you should call upon customer support, you’re looking for  a company with customer-centric values, and as such, focuses on building lasting relationships that exceed your expectations. customer support should never keep you holding on the line to get an answer or address your client’s data retrieval issue. We understand how very frustrating and unproductive a help desk phone system can be, and have cut through the phone mail clutter to deliver dedicated, personalized and dependable customer support each and every time you call us.

Our experience has shown that data loss may require fast answers to keep a client’s business up and running, so we provide “real people” available to assist, resulting in fast restores via email, phone or remote access.

The majority of calls we have answered are resolved in 4 minutes up to to 4 hours and we continue striving to lessen that time with each call we handle.

We are here to help provide easy ways to get you the answers you need in record time! Just call us toll free at 1-866-925-8037 and see for yourself.

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